POPULATION HEALTH &
NEIGHBOURHOOD HEALTH SERVICES

Helping neighbourhood-level health services work in partnership to improve population wellbeing


Improving population health is a team effort. It means working across boundaries — with social care, councils, the voluntary and community sector, and other partners — to address the full range of factors that shape health and wellbeing. At the neighbourhood level, this requires strong relationships, shared insight, and a clear, agreed plan for action.

At the Wicked Problems Hub, we help neighbourhood-level health services design and deliver effective, collaborative population health plans that are rooted in local needs and aligned with wider system priorities.

Our unique approach

We use interactive, visual tools to make thinking visible and tangible, helping groups explore options, test ideas, and converge on solutions with confidence. Our facilitation process is designed to:

The Neighbourhood Health Canvas


An open-source tool developed by the Wicked Problems Hub to help teams define their population, assess needs, agree goals, plan interventions, and track progress across every element of a population health approach

Where it works


We've developed and led training and workshops for:


  • Aspiring leaders
  • Clinical Leadership Fellows
  • PCN Clinical Directors
  • Health care conferences

Whilst our tools have been developed with Primary Care and Neighbourhood Health and Care Services in mind, they techniques are equally applicable at larger scale - in secondary care organisations and indeed across larger systems. The tools act as a great quality improvement 


We offer bespoke workshops and training days for your organisation and partnerships, as well as train-the-trainer programmes on how to best integrate our tools into your work. 


Whether your aim is to start population health planning from scratch or to strengthen existing neighbourhood partnerships, our tools and facilitation help you turn collective ambition into tangible outcomes.

How else we can help

Our support typically includes:

Neighbourhood workshops


using visual thinking techniques to map the problem space and system connections

Conference
workshops


enabling teams to agree on priorities and define actionable next steps

Train
the trainer


organising messy information into patterns, causes, and relationships

Leadership development sessions


bringing all stakeholders into the conversation to ensure multiple perspectives are heard

The Neighbourhood Health Playbook App


A practical, accessible resource with 80+ evidence-based cards covering strategies, interventions, and considerations for population health planning and delivery - available on Apple and Android devices

These tools provide structure, make complexity visible, and enable multi-sector teams to co-produce plans that are both strategic and realistic.

Feedback from people who have attended our courses
  • Able to to apply thepry to practical examples within our own practices
  • Really engaging session, well facilitated and relevant to role
  • The day was very relatable to my roles and very appropriate as tools which can be used moving into a leadership role. It was very engaging and I liked the discursive elements
  • Very logical approach to population data driven interventions
  • Very informative and useful to have tools and documents to go home with 
  • An intensive day, but a great deep dive into population health planning and interventions
  • The population health canvas is fab as a visual tool to get information all in one place, with a flow that I could make sense of. 
Building Neighbourhood Health

A practical programme to improve population health by designing and delivering effective neighbourhood services

This hands-on programme supports participants to design and deliver real-world neighbourhood health solutions that improve population health outcomes.


Using a structured, practical approach based on the Neighbourhood Health Playbook, participants will work through the full journey from understanding a population and its needs, to designing interventions, aligning partners and resources, and planning delivery at neighbourhood level.


The programme combines expert input, discussion and applied exercises, with participants working in groups on a live or realistic neighbourhood challenge. By the end of the programme, participants will have developed a practical, deliverable neighbourhood health plan that can be used within their organisation or system.


It is designed for those working across health, care and community systems who are responsible for turning strategy into action, including commissioning managers, clinicians, PCN and neighbourhood leads, provider organisations and system partners.