Tools and frameworks can help. But ultimately, complex public-service challenges are tackled by people.
They require leaders who can think systemically, work across organisational boundaries, make decisions under uncertainty and create the conditions for others to collaborate effectively.
We help individuals, teams and organisations develop the thinking, skills and confidence to do that well.
Strategic commissioning capability
Commissioning in complex systems requires more than good processes. It requires a different way of thinking about value, evidence, relationships, leadership and change.
The Strategic Commissioning Mindset
An evidence-informed development programme designed to help commissioners and public-service leaders develop the mindset and practical capabilities needed for strategic commissioning in complex systems.
Leadership and team capability
Sometimes development needs to start with the particular challenges facing your people rather than a predetermined programme.
Development Workshops
Bespoke, facilitated development sessions for leadership teams, partnerships and organisations — combining evidence, practical tools and real-world application around the issues that matter to you.
Individual leadership
Leadership can be particularly demanding when authority is distributed, the answer isn’t obvious and progress depends on influencing people you don’t manage.
Coaching & Mentoring
Confidential, individually tailored support combining professional coaching with extensive experience of senior leadership, clinical practice and complex public-service systems.
Board effectiveness
Boards working across complex systems need to do more than govern well. They need to create space for challenge, make sense of uncertainty and work effectively across organisational and professional boundaries.
Board Development
Tailored development for boards and senior leadership groups, designed around their context, challenges and ambitions.
Our development work brings together academic knowledge, leadership and management expertise, systems thinking, clinical practice and extensive experience of leading across complex public services.
It is also informed by formal expertise in leadership, management and coaching — including Chartered Manager status, fellowships and master’s-level coaching study — alongside specialist Wicked Problem Solving practice.
But development isn’t about collecting theories or frameworks.
It’s about being able to think and act differently when the real situation demands it.
We don’t assume that everyone needs a course.
Sometimes a structured programme is right. Sometimes it’s a workshop, board session, coaching relationship or developing your own internal practitioners.
Tell us what you’re trying to develop. We’ll help you work out the right approach.
Master Classes
We offer a number of ad hoc workshops through the year covering a range of topics such as systems leadership, understanding collaboration, understanding systems thinking, wicked problems and problem typology.
Build capability that stays
Sometimes the aim isn’t for us to keep delivering the work. It’s to enable your own people to do it.
Train the Trainer
We can develop internal facilitators and practitioners to use selected Wicked Problems Hub approaches within their own organisations and systems — building sustainable capability rather than long-term dependency.